Services & Maintenance

Maintenance Plans

Security 1 Maintenance Plans are designed to protect and maximize the return on security investments with access to a technical experts’ service level that not only minimizes downtime and reduces the cost of ownership but also delivers peace of mind.

Security 1 Maintenance Plan is an integration to the manufacturer's warranty, allowing the systems and products to remain current and efficient all the time.

Security 1 provides a number of maintenance programs and support options through its dedicated technical service center (Preventive, Trouble shouting and Repair), not only for its customer base but also for third party installations.

However, the maintenance programs are based on a state-of-the-art service and logistics center and the support of a qualified and certified technical support team of engineers and supervisors.

• 24/7 service response available 
• Highly qualified service technicians 
• Technical capabilities spanning a broad spectrum of products
• Fully stocked service vehicles 
• Manufacturer stock back-up for quick response 
• Timely, accurate billing 
• Customized reporting 
• Competitive pricing 
• Specified consultation 
• Flexible plans



Technical support Help desk
Our technical advisors can be reached for normal and emergency service at the technical help desk
Direct number: 17 738 736 Fax number: 17 738 739
Or for normal service through our dedicated email address: helpdesk@security1.com.bh

For any additional information about our Maintenance Service programs please call Security 1 at: 17 738 738